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| Year/Semester of Study | 2 / Fall Semester | ||||
| Level of Course | Short Cycle Degree Programme | ||||
| Type of Course | Compulsory | ||||
| Department | TOURISM AND HOTEL MANAGEMENT | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | FURKAN SOYSALDI (furkansoysaldi@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | |||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| Mainly used in hotels front office and housekeeping departments Opera automation program, to be used by students as active. | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | Theoretical and practical knowledge acquired in school and training activities in the sector implements easily. | 
			
		 
			PO-4 Know how to organize and provide accommodation, food&beverage and other services served in hotel managements. PO-8 With the theoretical and practical experience obtained, they are able to analyze and provide solutions to the problems encountered of the sector.  | 
		 Examination | 
	
| LO-2 | Tourism and hotel businesses, and these systems are used in the computer knows how it works, use of automation systems. | 
			
		 
			PO-6 Know how to operate computer automation systems used in tourism and hotel managements and use these systems efficiently. PO-13 Know and apply making reservations, room sales, greeting guests, calculations, accounting and registering.  | 
		 Examination | 
	
| LO-3 | Understand the functioning of the sector on the basis of the use of departmental automation program uses. | 
			
		 
			PO-13 Know and apply making reservations, room sales, greeting guests, calculations, accounting and registering. | 
		 Examination | 
	
| PO: Programme Outcomes MME:Method of measurement & Evaluation  | 
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| Course Contents | ||
| Automation programs used in hotels, functions and applications | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods | 
| 1 | General information about the automation systems used in hospitality enterprises | Spoken | 
| 2 | Reservation | Spoken | 
| 3 | Reservation | Spoken | 
| 4 | Reservation | Spoken | 
| 5 | Front Desk | Spoken | 
| 6 | Front Desk | Spoken | 
| 7 | Cashiering | Spoken | 
| 8 | mid-term exam | |
| 9 | Cashiering | Spoken | 
| 10 | Cashiering | Spoken | 
| 11 | Rooms Management | Spoken | 
| 12 | Reports | Spoken | 
| 13 | Night Audit | Spoken | 
| 14 | exercises | Spoken | 
| 15 | exercises | Spoken | 
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | Sokmen, A.'Konaklama İşletmelerinde Opera-PMS Otomasyon Programı' Detay Yayıncılık. | |
| Required Course instruments and materials | ||
| Course book and so on. written sources, the internet | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) | 
| mid-term exam | 8 | 40 | |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 60 | |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load | 
| Weekly Course Hours (Theoretical+Practice) | 5 | 14 | 70 | 
| Outside Class | |||
| a) Reading | 2 | 6 | 12 | 
| b) Search in internet/Library | 3 | 8 | 24 | 
| c) Performance Project | 0 | ||
| d) Prepare a workshop/Presentation/Report | 0 | ||
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 1 | 10 | 10 | 
| Own study for mid-term exam | 2 | 8 | 16 | 
| mid-term exam | 1 | 1 | 1 | 
| Own study for final exam | 2 | 8 | 16 | 
| final exam | 1 | 1 | 1 | 
| 0 | |||
| 0 | |||
| Total work load; | 150 | ||