Nevşehir Hacı Bektaş Veli University Course Catalogue
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| Year/Semester of Study | 2 / Spring Semester | ||||
| Level of Course | Short Cycle Degree Programme | ||||
| Type of Course | Optional | ||||
| Department | TOURISM AND HOTEL MANAGEMENT | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | FURKAN SOYSALDI (furkansoysaldi@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | |||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| This course aims at teaching competencies related to carry out front-office reporting. | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | Knows how to make the reporting process |
PO-1 Describe the basic concepts concerning tourism and hotel management
PO-8 With the theoretical and practical experience obtained, they are able to analyze and provide solutions to the problems encountered of the sector. |
Examination |
| LO-2 | Analyzes the data and comments |
PO-13 Know and apply making reservations, room sales, greeting guests, calculations, accounting and registering. PO-18 Prepare reports regarding their task and present them to their seniors. |
Examination |
| LO-3 | Grasp how to find statistical data reporting will be required. |
PO-8 With the theoretical and practical experience obtained, they are able to analyze and provide solutions to the problems encountered of the sector. |
Examination |
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
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| Course Contents | ||
| Reports, statistic, making the analysis, control | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | Checking the Financial Reports | Spoken |
| 2 | reports | Spoken |
| 3 | statistic | Spoken |
| 4 | Checking the remaining guest Reporting Transactions | Spoken |
| 5 | statistic | Spoken |
| 6 | Reservations have to check with reporting | Spoken |
| 7 | statistic | Spoken |
| 8 | mid-term exam | |
| 9 | Checking the Financial Reports | Spoken |
| 10 | Checking the remaining guest Reporting Transactions | Spoken |
| 11 | Room sales policy | Spoken |
| 12 | Vip procedure | Spoken |
| 13 | Rezevasyon Raporlama İşlemlerini Konrol Etme | Spoken |
| 14 | reports | Spoken |
| 15 | Perform analysis of | Spoken |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | Onburo operasyonları ve Yönetimi, Detay yayıncılık | |
| Required Course instruments and materials | ||
| Class | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 1 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 1 | 60 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 2 | 14 | 28 |
| Outside Class | |||
| a) Reading | 1 | 10 | 10 |
| b) Search in internet/Library | 1 | 10 | 10 |
| c) Performance Project | 0 | ||
| d) Prepare a workshop/Presentation/Report | 2 | 10 | 20 |
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 2 | 5 | 10 |
| mid-term exam | 1 | 1 | 1 |
| Own study for final exam | 2 | 5 | 10 |
| final exam | 1 | 1 | 1 |
| 0 | |||
| 0 | |||
| Total work load; | 90 | ||