Nevşehir Hacı Bektaş Veli University Course Catalogue
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| Year/Semester of Study | 2 / Spring Semester | ||||
| Level of Course | 1st Cycle Degree Programme | ||||
| Type of Course | Compulsory | ||||
| Department | TOURISM MANAGEMENT | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | ONUR ŞEVKET YILDIZ (osyildiz@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | |||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| The undergraduate level students’ of tourism education having knowledge about position, importance and functions of travel agents and tour operators in the tourism distribution system | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | Students who have successfully completed this course: To be able to explain travel agents and tour operators' role in the distribution system |
PO-1 Have an understanding of structure of tourism industry and how it functions and its significance for development of the country. PO-11 Understand and apply management theories and practices in order to effectively run a hospitality and tourism operation. PO-13 Work effectively both independently and with others. |
Examination |
| LO-2 | Students who have successfully completed this course:To be able to explain the basic issues and concepts about travel agents and tour operator. |
PO-2 Have a comprehensive and systematic understanding of concepts, principles, theories and facts related to tourism management and similar disciplines. PO-6 Describe, synthesize, interpret, analyze and evaluate information and data relevant to a professional context. PO-11 Understand and apply management theories and practices in order to effectively run a hospitality and tourism operation. |
Examination |
| LO-3 | Can explain legal regulations related to travel agencies |
PO-1 Have an understanding of structure of tourism industry and how it functions and its significance for development of the country. PO-11 Understand and apply management theories and practices in order to effectively run a hospitality and tourism operation. PO-12 Understand and apply national and international laws, regulations and professional standards related to tourism industry and tourism management. |
Examination |
| LO-4 | Can explain integration types in the travel industry |
PO-1 Have an understanding of structure of tourism industry and how it functions and its significance for development of the country. PO-6 Describe, synthesize, interpret, analyze and evaluate information and data relevant to a professional context. PO-11 Understand and apply management theories and practices in order to effectively run a hospitality and tourism operation. PO-13 Work effectively both independently and with others. |
Examination |
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
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| Course Contents | ||
| Travel Motivation Factors, History of Travel and Travel Agents, Tourism Distribution System and Intermediaries, Integration in the Tourism Distribution System, Factors Facilitating Travel, Legislation Related to Travel Agencies, Tourism Promotion and Travel Agencies/Tour Operators, Organization and Management of Travel Agencies and Tour Operators, Position and Importance of Travel Agencies and Tour Operators in the Tourism Distribution System, Differences Between Tour Operators and Travel Agencies, Tour Packages, Preference Reasons of Tour Packages, Tour Package Bylaw, Comparison of Tour Package Legislation in Turkey and the European Union, Negotiation Skills and Their Significance for Tourism Professionals, Overall Assessment of Travel Agency and Tour Operator Management in the Turkish Tourism Industry | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | Travel Motivation Factors | Lecture, Question & Answer |
| 2 | History of Travel and Travel Agencies | Lecture, Question & Answer |
| 3 | Tourism Distribution System and Intermediaries | Lecture, Question & Answer |
| 4 | Tourism Distribution System and Intermediaries | Lecture, Question & Answer |
| 5 | Integration in the Tourism Distribution System, Factors Facilitating Travel | Lecture, Question & Answer |
| 6 | Legislation Related to Travel Agencies | Lecture, Question & Answer |
| 7 | Legislation Related to Travel Agencies, Tourism Promotion and Travel Agencies/Tour Operators | Lecture, Question & Answer |
| 8 | mid-term exam | |
| 9 | Organization and Management of Travel Agencies and Tour Operators | Lecture, Question & Answer |
| 10 | Position and Importance of Travel Agencies and Tour Operators in the Tourism Distribution System | Lecture, Question & Answer |
| 11 | Differences Between Tour Operators and Travel Agencies | Lecture, Question & Answer |
| 12 | Tour Packages, Preference Reasons of Tour Packages, Tour Package Bylaw | Lecture, Question & Answer |
| 13 | Tour Packages, Preference Reasons of Tour Packages, Tour Package Bylaw | Lecture, Question & Answer |
| 14 | Comparison of Tour Package Legislation in Turkey and the European Union | Lecture, Question & Answer |
| 15 | Negotiation Skills and Their Significance for Tourism Professionals, Overall Assessment of Travel Agency and Tour Operator Management in the Turkish Tourism Industry | Lecture, Question & Answer, Role-play |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | SEZGİN, E., İÇÖZ, O., İÇÖZ, O., KOZAK, R. (2018) SEYAHAT ACENTACILIĞI VE TUR OPERATÖRLÜĞÜ, ESKİŞEHİR, ANADOLU ÜNİVERSİTESİ AÇIKÖĞRETİM FAKÜLTESİ YAYINLARI | |
| Required Course instruments and materials | ||
| Computer, maps, projector | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 1 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 1 | 60 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 2 | 14 | 28 |
| Outside Class | |||
| a) Reading | 4 | 5 | 20 |
| b) Search in internet/Library | 2 | 8 | 16 |
| c) Performance Project | 0 | ||
| d) Prepare a workshop/Presentation/Report | 0 | ||
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 2 | 6 | 12 |
| mid-term exam | 1 | 1 | 1 |
| Own study for final exam | 2 | 6 | 12 |
| final exam | 1 | 1 | 1 |
| 0 | |||
| 0 | |||
| Total work load; | 90 | ||