Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

FACULTY OF TOURISM / TR404 - TOURISM GUIDING

Code: TR404 Course Title: HUMAN RESOURCES MANAGEMENT IN TOURISM Theoretical+Practice: 2+0 ECTS: 2
Year/Semester of Study 4 / Spring Semester
Level of Course 1st Cycle Degree Programme
Type of Course Compulsory
Department TOURISM GUIDING
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer NEŞE YILMAZ (neseyilmaz@nevsehir.edu.tr)
Name of Lecturer(s)
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
The aim of the course is to equip the students with basic Human Resources Management, and the applications of human resources management, and to enable them to acquire essential skills to work in this field.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Can explain Human Resource Management's basic definitions. PO-1 At the end of the programme the students should be able to: Have an understanding of the structure of the tourism industry, how it functions, and its significance for the development of the country.
PO-4 Communicate verbally, non-verbally and in writing effectively and demonstrate effective presentation skills.
PO-8 Have an understanding of the basic concepts, theories, principles and facts within the context of management, economics, and social psychology.
PO-10 Understand and apply management theories and practices in order to effectively run a travel business.
PO-18 Improve themselves gradually both professionally and personally, take responsibility for independent learning and demonstrate it.
Examination
LO-2 Can explain HRM practices. PO-1 At the end of the programme the students should be able to: Have an understanding of the structure of the tourism industry, how it functions, and its significance for the development of the country.
PO-4 Communicate verbally, non-verbally and in writing effectively and demonstrate effective presentation skills.
PO-5 Understand and apply group management principles.
PO-8 Have an understanding of the basic concepts, theories, principles and facts within the context of management, economics, and social psychology.
PO-10 Understand and apply management theories and practices in order to effectively run a travel business.
Examination
LO-3 Recognize the changes in the HRM practices. PO-1 At the end of the programme the students should be able to: Have an understanding of the structure of the tourism industry, how it functions, and its significance for the development of the country.
PO-4 Communicate verbally, non-verbally and in writing effectively and demonstrate effective presentation skills.
PO-5 Understand and apply group management principles.
PO-8 Have an understanding of the basic concepts, theories, principles and facts within the context of management, economics, and social psychology.
PO-18 Improve themselves gradually both professionally and personally, take responsibility for independent learning and demonstrate it.
Examination
LO-4 Can manage the human resources. PO-1 At the end of the programme the students should be able to: Have an understanding of the structure of the tourism industry, how it functions, and its significance for the development of the country.
PO-4 Communicate verbally, non-verbally and in writing effectively and demonstrate effective presentation skills.
PO-5 Understand and apply group management principles.
PO-8 Have an understanding of the basic concepts, theories, principles and facts within the context of management, economics, and social psychology.
PO-10 Understand and apply management theories and practices in order to effectively run a travel business.
PO-17 Work effectively both independently and with others.
PO-18 Improve themselves gradually both professionally and personally, take responsibility for independent learning and demonstrate it.
Examination
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
Human resources planning; Attracting and selecting human resources; Induction and training in HRM; Performance appraisal and career management in HRM; Job evaluation and wage management; Discipline; Employee Relations
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 Introduction to HRM and basic definitions Lecturing Method Question-Answer
2 Historical evolution of human resources and the organization of human resource management department Lecturing Method Question-Answer
3 The importance and purpose of human resources management; Basic principles of HRM; Organizational structure of the HRM department Lecturing Method Question-Answer
4 Human Resources Planning Lecturing Method Question-Answer
5 Job analysis; job descriptions and job specifications Lecturing Method Question-Answer
6 Attracting and selecting human resources Lecturing Method Question-Answer
7 Attracting and selecting human resources Lecturing Method Question-Answer
8 mid-term exam
9 Induction and training in HRM Lecturing Method Question-Answer
10 Performance appraisal in HRM Lecturing Method
11 Career management Lecturing Method Question-Answer
12 Job evaluation and wage management Lecturing Method Question-Answer
13 Job evaluation and wage management Lecturing Method Question-Answer
14 Discipline Lecturing Method Question-Answer
15 Employee Relations Lecturing Method Question-Answer
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Kozak, M. (2009) Otel İşletmelerinde İnsan Kaynakları Yönetimi ve Örnek Olaylar, Detay Yayıncılık, Ankara
2 Şahin Perçin, N., Güzel, B. ve Aydın, Ş. (2016). Turizm İşletmelerinde İnsan Kaynakları Yönetimi ve Uygulamaları. Beta, İstanbul
Required Course instruments and materials
Internet, Projector and Computer

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 2 14 28
Outside Class
       a) Reading 1 14 14
       b) Search in internet/Library 1 2 2
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 0
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 1 7 7
mid-term exam 1 1 1
Own study for final exam 1 7 7
final exam 1 1 1
0
0
Total work load; 60