| Code: İŞL-613 |
Course Title: QUALITY MANAGEMENT |
Theoretical+Practice: 3+0 |
ECTS: 6 |
|
| Year/Semester of Study |
1 / Fall Semester |
| Level of Course |
3rd Cycle Degree Programme |
| Type of Course |
Optional |
| Department |
BUSINESS ADMINISTRATION - PRODUCTION MANAGEMENT AND MARKETING (DOCTORATE DEGREE) |
| Pre-requisities and Co-requisites |
None |
| Mode of Delivery |
Face to Face |
| Teaching Period |
14 Weeks |
| Name of Lecturer |
NURİ ÖZGÜR DOĞAN (nodogan@nevsehir.edu.tr) |
| Name of Lecturer(s) |
NURİ ÖZGÜR DOĞAN, |
| Language of Instruction |
Turkish |
| Work Placement(s) |
None |
| Objectives of the Course |
| It is aimed to adopt the concept of quality to the students as a life philosophy. Also, it is aimed to teach the scope of quality management and quality costs, quality and quality control in enterprises, the analytical methods of quality control, quality assurance and quality assurance systems. |
| Learning Outcomes |
PO |
MME |
| The students who succeeded in this course: |
|
|
| LO-1 |
Can explain quality concept and the basic concepts of quality management |
PO-10 Can understand new, different and/or complex issues, design an original studies and investigate them.
|
Examination
|
| LO-2 |
Can relate quality costs to the results of poor quality |
PO-10 Can understand new, different and/or complex issues, design an original studies and investigate them.
|
Examination
|
| LO-3 |
Can apply the quality control processes and techniques used |
PO-10 Can understand new, different and/or complex issues, design an original studies and investigate them.
|
Examination
Performance Project
|
| LO-4 |
Can perform case studies for the quality assurance systems and certification process |
PO-10 Can understand new, different and/or complex issues, design an original studies and investigate them.
|
Examination
Performance Project
|
PO: Programme Outcomes
MME:Method of measurement & Evaluation |
| Course Contents |
| Quality concepts, quality costs, quality control, total quality management, statistical quality control, quality assurance systems, design of experiments
|
| Weekly Course Content |
| Week |
Subject |
Learning Activities and Teaching Methods |
| 1 |
Basic concepts of quality |
verbal lecture and discussion |
| 2 |
Quality costs |
verbal lecture and discussion |
| 3 |
Quality process and quality control |
verbal lecture and discussion |
| 4 |
Quality control techniques |
verbal lecture and discussion |
| 5 |
Quality control techniques |
verbal lecture and discussion |
| 6 |
Case study related to Quality control techniques |
verbal lecture and discussion, Performance homework |
| 7 |
Total Quality Control |
verbal lecture and discussion |
| 8 |
mid-term exam |
|
| 9 |
Inspection, sampling, measurement and control |
verbal lecture and discussion |
| 10 |
Statistical Quality Control |
verbal lecture and discussion |
| 11 |
Statistical Quality Control |
verbal lecture and discussion |
| 12 |
Quality assurance, quality assurance systems and international standards |
verbal lecture and discussion |
| 13 |
Case study related to quality assurance systems
|
verbal lecture and discussion, Performance homework |
| 14 |
Acceptance sampling
|
verbal lecture and discussion |
| 15 |
Experimental design |
verbal lecture and discussion |
| 16 |
final exam |
|
| Recommend Course Book / Supplementary Book/Reading |
| 1 |
Kalite Yönetimi ve Planlaması, Prof. Dr. Ahmet Öztürk, Ekin Kitabevi Yayınları, 2009 |
| 2 |
Kalite Yönetimi ve Kalite Güvence Sistemleri, Yard. Doç. Dr. Orhan Küçük, Seçkin Yayıncılık, 2010. |
| 3 |
Introduction to Statistical Quality Control, Douglas C. Montgomery, Sixth edition, John Wiley And Sons, USA 1996. |
| Required Course instruments and materials |
| Text Book, Writing Board, Projection Device |
