Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

VOCATIONAL SCHOOL OF HEALTHCARE SERVICES / TDS 108 - MEDICAL DOCUMENTATION AND SECRETARYSHIP

Code: TDS 108 Course Title: OFFICE MANAGEMENT Theoretical+Practice: 2+0 ECTS: 2
Year/Semester of Study 1 / Spring Semester
Level of Course Short Cycle Degree Programme
Type of Course Compulsory
Department MEDICAL DOCUMENTATION AND SECRETARYSHIP
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer ZEYNEP SOYLU (zeynepsoylu@nevsehir.edu.tr)
Name of Lecturer(s) ZEYNEP SOYLU,
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
The aim of the offices of the course is to introduce, teach, and office management office services by giving basic information about the coordinating office to prepare.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Students may obtain relevant information on office management course at the end. PO-3 They work individually and as a team member by using their basic knowledge in the field.
PO-4 Gains the awareness of the necessity of lifelong learning, following the developments in science and technology and constantly renewing itself.
Examination
Presentation
LO-2 Learn about the functioning of the Offices. PO-8 By using their basic knowledge and skills in the field, they inform the relevant people and institutions, share their thoughts and solutions to problems with experts and non-experts in writing and orally.
PO-15 Have theoretical and applied knowledge in the field
Examination
LO-3 Successfully implement the management functions. PO-7 When faced with unforeseen situations in the field, it produces solutions by using its basic knowledge.
PO-8 By using their basic knowledge and skills in the field, they inform the relevant people and institutions, share their thoughts and solutions to problems with experts and non-experts in writing and orally.
Examination
Presentation
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
Concepts of management and office management, administrative, clerical and office manager duties and responsibilities of staff, office types, office areas of activity, forms of organization of bureaus, offices, planning, organizing, staffing, coordinating, directing, and control, office automation and objectives, methods for creating a data base, ergonomics, design bureaus and efficiency point of anthropometric.
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 Office Concept, Definition, historical development, function, and functions to offices, office services, identification of types of office Question-and-answer technique expression
2 The concept of office employees, the general characteristics of office workers, office manager Concept Map Question and answer
3 Office Management Concept, Management, History and development, resource management, Functions, Managerial levels and skills, office management, office management features, separation of business management and office management, office management approaches and models. Question-and-answer technique expression
4 Office Management Functions; Offices Planning Reading the article Narration Method Question and answer
5 Büroların Örgütlenmesi (Organizasyon) ve Büroların Koordinasyonu Concept Map Expression Method Question and answer
6 Orientation offices (of command), and the bureaus Control (Control) Question-and-answer technique expression
7 Filing and Archiving Techniques, Definition, Purpose, Significance, Characteristics and Process of Filing Question-and-answer technique expression
8 mid-term exam
9 File Classification Systems Concept Map Expression Method Question and answer
10 Establishment of the file system of sorting Question-and-answer technique expression
11 The concept of communication, Communication Basics, Communication Functions Case Study Discussion Method
12 Communication process Question-and-answer technique expression
13 İletişim Kanalları Question-and-answer technique expression
14 Organizational communication and inter-group communication models Case Study Method Question and answer
15 Types of Communication, Course evaluation Question-and-answer technique expression
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Topaloğlu M, Koç H. Büro Yönetimi Kavramlar ve İlkeler. Ankara. Seçkin Yayıncılık 2016
2 Aytürk N. Büro Yönetimi. Ankara. Nobel Yayın 2015
3 Tengilimoğlu D, Tutar H, Özkanan A. Çağdaş Büro Yönetimi. Ankara. Seçkin Yayıncılık 2019
Required Course instruments and materials

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 2 14 28
Outside Class
       a) Reading 1 14 14
       b) Search in internet/Library 0
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 0
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 1 7 7
mid-term exam 1 1 1
Own study for final exam 1 9 9
final exam 1 1 1
0
0
Total work load; 60