Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

VOCATIONAL SCHOOL OF ÜRGÜP SEBAHAT & EROL TOKÖZ / TS207 - TOURISM AND TRAVEL SERVICES

Code: TS207 Course Title: TICKETING AUTOMATION Theoretical+Practice: 1+1 ECTS: 3
Year/Semester of Study 2 / Fall Semester
Level of Course Short Cycle Degree Programme
Type of Course Compulsory
Department TOURISM AND TRAVEL SERVICES
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer AKİF ALAŞHAN (akifalashan@nevsehir.edu.tr)
Name of Lecturer(s) GÜNAY EROL,
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
It's aimed that to be able to use the ticketing programmes chosen commonly by the travel agencies.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 can use the automatisation ticketing programmes. PO-13 Know and take active charge in applications as to agency operations, tour planning, tour operator and operations management made in travel agency managements.
Examination
LO-2 can operate process of ticketing PO-16 How to know booking and ticketing concerning all the travel agencies who provide transportation service and take active charge in these applications.
Examination
LO-3 know the Amadeus automasion programme PO-16 How to know booking and ticketing concerning all the travel agencies who provide transportation service and take active charge in these applications.
Examination
LO-4 know the Galileo automation programme PO-22 Follow vocational innovations and improve themselves constantly on a continued basis.
Examination
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
The basic ticketing operation and the automatisation programmes commonly used in tourism sector.
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 Airline Transportation and General Concepts Lecturing on PC
2 Fees and Features Used in Airline Transportation Lecturing on PC
3 General Information About Flight Tickets Lecturing on PC
4 Computerized Reservation Systems and Amadeus Program Introduction Lecturing on PC
5 Basic Inputs Used in the Amadeus System Lecturing on PC
6 Flight and Ground Status Query in Amadeus System Lecturing on PC
7 An overview Lecturing on PC
8 mid-term exam
9 Creating a PNR in the Amadeus System Lecturing on PC
10 Termination of PNR Lecturing on PC
11 Copying and Splitting PNR in Amadeus System Lecturing on PC
12 Creating Customer File in Amadeus System Lecturing on PC
13 Uploading Fee to PNR in Amadeus System Lecturing on PC
14 Creating Tickets in the Amadeus System Lecturing on PC
15 An overview Lecturing on PC
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Havayolu Taşımacılığı Havayolu Ulaşımı Ve Örnek Amadeus Sistem Uygulamaları
2 Bilet Satış, AÖF Yayınları
3 Internet Araştırmaları
Required Course instruments and materials
Quck automatisation ticketing programmes

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 2 14 28
Outside Class
       a) Reading 1 14 14
       b) Search in internet/Library 1 14 14
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 0
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 2 8 16
mid-term exam 1 1 1
Own study for final exam 2 8 16
final exam 1 1 1
0
0
Total work load; 90