Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

VOCATIONAL SCHOOL OF HEALTHCARE SERVICES / SK 102 - SAĞLIK KURUMLARI İŞLEMECİLİĞİ

Code: SK 102 Course Title: HEALTH MANAGEMENT 2 Theoretical+Practice: 2+0 ECTS: 4
Year/Semester of Study 1 / Spring Semester
Level of Course Short Cycle Degree Programme
Type of Course Compulsory
Department SAĞLIK KURUMLARI İŞLEMECİLİĞİ
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer ALİ RIZA ÖZDEMİR (ozdemirali@nevsehir.edu.tr)
Name of Lecturer(s)
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
The course aims to inform the students about health services, improvement of the hospitals, hospital systems, purposes sunctions and classification of hospitals.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 To know the basic consepts about health and health services PO-3 Has the ability to analyze, interpret and evaluate information related to business administration in the field of healthcare.
PO-13 Acts in accordance with Organization/Institution, business and social ethical values.
PO-14 Has sufficient awareness about the universality of social rights, social justice, quality and cultural values.
Examination
LO-2 To classify characteristics of health services. PO-3 Has the ability to analyze, interpret and evaluate information related to business administration in the field of healthcare.
PO-13 Acts in accordance with Organization/Institution, business and social ethical values.
PO-14 Has sufficient awareness about the universality of social rights, social justice, quality and cultural values.
Examination
LO-3 To know distinctive feature of health services separeted from other businesses. PO-3 Has the ability to analyze, interpret and evaluate information related to business administration in the field of healthcare.
PO-13 Acts in accordance with Organization/Institution, business and social ethical values.
PO-14 Has sufficient awareness about the universality of social rights, social justice, quality and cultural values.
Examination
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
Health and health services , Health institutions and functions , Managing health institutions , Hospital organization , Structure of hospital organization, Structure of hospital organization depending on health ministry , Organization structure of Universty hospital, Strategic management process ,Strategy choices in health institutions , Human resources management in health institutions ,Quality management in health institutions ,Rating performance in health institutions ,Access management in health institutions, Customer satisfaction in health institutions
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 Health and health services Expression, discussion, question-answer
2 Health institutions and functions Expression, discussion, question-answer
3 Managing health institutions Expression, discussion, question-answer
4 Hospital organization Expression, discussion, question-answer
5 Structure of hospital organization Expression, discussion, question-answer
6 Structure of hospital organization depending on health ministry Expression, discussion, question-answer
7 Organization structure of Universty hospitals Expression, discussion, question-answer
8 mid-term exam
9 Strategic management process Expression, discussion, question-answer
10 Strategy choices in health institutions Expression, discussion, question-answer
11 Human resources management in health institutions Expression, discussion, question-answer
12 Quality management in health institutions Expression, discussion, question-answer
13 Rating performance in health institutions Expression, discussion, question-answer
14 Access management in health institutions Expression, discussion, question-answer
15 Customer satisfaction in health institutions Expression, discussion, question-answer
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 SAĞLIK KURUMLARI İŞLETMECİLİĞİ- ANADOLU ÜNİV.YAYINLARI
2 SAĞLIK İŞLETMELERİ YÖNETİMİ- Prof.Dr.Dilaver TENGİLİMOĞLU
Required Course instruments and materials
Course books and source books, computer, procektör, board ve board marker, eraser etc.

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 2 14 28
Outside Class
       a) Reading 4 6 24
       b) Search in internet/Library 3 6 18
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 0
       e) Term paper/Project 2 2 4
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 5 2 10
mid-term exam 1 2 2
Own study for final exam 8 4 32
final exam 1 2 2
0
0
Total work load; 120