Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

VOCATIONAL SCHOOL OF HEALTHCARE SERVICES / YBP 126 - GERIATRICS

Code: YBP 126 Course Title: PROTOCOL AND SOCIAL CONDUCT Theoretical+Practice: 2+0 ECTS: 3
Year/Semester of Study 1 / Spring Semester
Level of Course Short Cycle Degree Programme
Type of Course Optional
Department GERIATRICS
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer ZEYNEP SOYLU (zeynepsoylu@nevsehir.edu.tr)
Name of Lecturer(s) ZEYNEP SOYLU,
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
Business and social lives of the students will use the protocol to gain information, communicate this information to the appropriate place and time in which to exhibit the behavior when working with people and agencies to develop and practice skills.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Can apply the rules of the Protocol. PO-10 Life-long learning is conscious.
PO-13 Living with a sense of social responsibility within the social environment will contribute to the project and activities.
 		Examination
LO-2 Can manage personal image. PO-4 The old and the physical, mental, and social change defines, in accordance with the requirements of the care that gives directions.
PO-16 External appearance, demeanour, attitude and behaviour with the example of the community.
 		Examination
LO-3 Can apply the rules of talking and writing the protocol. PO-13 Living with a sense of social responsibility within the social environment will contribute to the project and activities.
PO-17 Both the elderly and other segments of society communicate using verbal and written communication facilities.
 		Examination
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
Date of Formation and Development of the Social Code of Conduct, the Protocol Definition and Main Protocol Rules to be Followed in any relationship, Clothing and Personal Care. Government, Military, Diplomatic, capital, and the City, State Protocols (Priority Queues), Rules Regulating Social Life, Rules Regulating the business environment.
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 Office Concept, Definition, Protocol and rules at protocal, historical development Lecture, Discussion, Question & Answer, Observation, Demonstration, Drill - Practise, Case Study, Problem Solving,
2 rules of good manners Concept Map Question and answer
3 Lists of protocol, VIP list. Lecture, Discussion, Question & Answer, Observation, Demonstration, Drill - Practise, Case Study, Problem Solving,
4 The rules of commity life, social rolles, its importent, the protocol usage in the various place Reading the article Narration Method Question and answer
5 The rules in the business life,organisation hierarchy and protocol rules, its job satisfaction and working-peace Concept Map Expression Method Question and answer
6 The protocol in establishment, addressing, introduction, greeting, hand shakeng in the introduce Lecture, Discussion, Question & Answer, Observation, Demonstration, Drill - Practise, Case Study, Problem Solving,
7 The protocol in oral and writting communication: calling card, adresssing the letter, speaking and listening protocol Lecture, Discussion, Question & Answer, Observation, Demonstration, Drill - Practise, Case Study, Problem Solving,
8 mid-term exam
9 The protocol in oral and writting communication: calling card, adresssing the letter, speaking and listening protocol Concept Map Expression Method Question and answer
10 Protocol rules in the cars, appearance protocol, in the welcoming and leaving protocol Lecture, Discussion, Question & Answer, Observation, Demonstration, Drill - Practise, Case Study, Problem Solving,
11 Opening, in ceremany speaking protocol, protocol of flag Case Study Discussion Method
12 Meeting protocol Lecture, Discussion, Question & Answer, Observation, Demonstration, Drill - Practise, Case Study, Problem Solving,
13 invitation and visiting protocol: giving a present, in the banquet sending the flower. Lecture, Discussion, Question & Answer, Observation, Demonstration, Drill - Practise, Case Study, Problem Solving,
14 The relationship between secretary with superior Case Study Method Question and answer
15 The relationship between secretary with superior, Course evaluation Lecture, Discussion, Question & Answer, Observation, Demonstration, Drill - Practise, Case Study, Problem Solving,
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Aytürk N. Protokol Yönetimi. Nobel Yayıncılık 2020. Ankara
2 Tutar H, Altınöz M. Protokol Bilgisi. Seçkin Yayıncılık 2020. Ankara
Required Course instruments and materials

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 2 14 28
Outside Class
       a) Reading 1 14 14
       b) Search in internet/Library 2 14 28
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 0
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 1 6 6
mid-term exam 1 1 1
Own study for final exam 1 12 12
final exam 1 1 1
0
0
Total work load; 90