Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

FACULTY OF ECONOMICS & ADMINISTRATIVE SCIENCES / UTL423 - ULUSLARARASI TİCARET VE LOJİSTİK

Code: UTL423 Course Title: INTERNATIONAL NEGOTIATION AND SALES MANAGEMENT Theoretical+Practice: 3+0 ECTS: 5
Year/Semester of Study 4 / Fall Semester
Level of Course 1st Cycle Degree Programme
Type of Course Optional
Department ULUSLARARASI TİCARET VE LOJİSTİK
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer VOLKAN HAN (volkanhan@nevsehir.edu.tr)
Name of Lecturer(s)
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
Making students understand basic concepts and subjects of Selling management.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Can be explain the concepts on the sales staff managementt PO-1 Necessary knowledge of international trade, international business management and supply chain management
PO-4 Efficiency in human relations, organizational behavior and communication
Examination
LO-2 Be able to analyze the diffrerence between Sales Managing and Marketing PO-4 Efficiency in human relations, organizational behavior and communication
PO-7 Featuring in national and international market positions
PO-11 Evaluation and adaptation of international marketing strategies in terms of market conditions of operation
Examination
LO-3 Can explain the basic concepts related to Sales PO-7 Featuring in national and international market positions
PO-11 Evaluation and adaptation of international marketing strategies in terms of market conditions of operation
PO-12 Ability of working with different disciplines adaptively
Examination
LO-4 Be able to explain performance appraisal methods in sales management PO-1 Necessary knowledge of international trade, international business management and supply chain management
PO-4 Efficiency in human relations, organizational behavior and communication
PO-7 Featuring in national and international market positions
Examination
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
Sales management function, salesperson and sales management, organization, salesperson supplies and selection, training, regional design, sales quota determination, motivation, compensation and performance evaluation.
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 Sales management and negotiation definitions Expression, question and answer
2 Salesmanship and negotiation management Expression, question and answer
3 Sales department organization Expression, question and answer
4 Sales force recruitment and selection Expression, question and answer
5 Sales force training Expression, question and answer
6 Sellers motivation Expression, question and answer
7 Pricing Expression, question and answer
8 mid-term exam
9 Introduction to International Sales Management and Negotiation Techniques Expression, question and answer
10 Objectives in the Negotiation Process Expression, question and answer
11 Negotiation Participants Expression, question and answer
12 Stages of the Negotiation Process Expression, question and answer
13 Negotiation Strategies Expression, question and answer
14 International sales management and Ethics in Negotiations Expression, question and answer
15 Case Studies and Application Expression, question and answer
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 • Örnek olaylarla Satış Yönetimi,Mehmet Karafakioğlu,Literatür Yayıncılık Dağıtım,İstanbul,2012
Required Course instruments and materials
Textbook, Notes, Projector

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 3 14 42
Outside Class
       a) Reading 3 9 27
       b) Search in internet/Library 3 9 27
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 0
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 3 7 21
mid-term exam 1 1 1
Own study for final exam 3 7 21
final exam 1 1 1
0
0
Total work load; 140