Nevşehir Hacı Bektaş Veli University Course Catalogue
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| Year/Semester of Study | 2 / Fall Semester | ||||
| Level of Course | Short Cycle Degree Programme | ||||
| Type of Course | Optional | ||||
| Department | TOURISM AND TRAVEL SERVICES | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | KAYHAN KARAKAYA (kayhankarakaya@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | |||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| This derste is aimed to gain proficiency in professional ethics. | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | To examine the concepts of ethics and morality |
PO-1 Describe the basic concepts concerning tourism and travel services administration. PO-2 Know the legal arrangements and professional standards in the field of tourism and travel services administration. PO-3 Know the internal and external environmental factors which have an effect on tourism and travel services administration. PO-11 Communicate efficiently and positively with their juniors and seniors. PO-12 Have the ability to work under work load, stress and pressure. PO-13 Know and take active charge in applications as to agency operations, tour planning, tour operator and operations management made in travel agency managements. PO-14 Know and apply making reservations, coordination with other accommodation managements, customer management, calculations, accounting and registering. PO-15 Attend teamwork as a team member in sales-marketing, congress and fair organizations. PO-20 Assist colleagues by doing the tasks apart from their own in extraordinary situations. PO-21 Band to national and ethical values and care for these values at work they attend. PO-22 Follow vocational innovations and improve themselves constantly on a continued basis. |
Examination |
| LO-2 | Understand the concepts of social responsibility |
PO-1 Describe the basic concepts concerning tourism and travel services administration. PO-4 Know how to organize and provide presentation, information, guiding, transportation, meeting-congress organization and other services served in travel agency managements. PO-5 Know at least one foreign language at level A2 Europe Language Portfolio. PO-7 Know how to operate computer automation systems used in travel agency managements and use these systems efficiently. PO-8 Use the knowledge of the foreign language in the sector, which they have learnt at school and internship practices. PO-9 With the theoretical and practical experience obtained, they are able to analyze and provide solutions to the problems encountered of the sector. PO-12 Have the ability to work under work load, stress and pressure. PO-13 Know and take active charge in applications as to agency operations, tour planning, tour operator and operations management made in travel agency managements. PO-14 Know and apply making reservations, coordination with other accommodation managements, customer management, calculations, accounting and registering. PO-15 Attend teamwork as a team member in sales-marketing, congress and fair organizations. PO-17 Assist colleagues contribute to junior’s developments through continued education. PO-18 Respect seniors and complete the assigned tasks fully; create their personal solutions in case of crisis. |
Examination |
| LO-3 | Understand general business ethics |
PO-3 Know the internal and external environmental factors which have an effect on tourism and travel services administration. PO-4 Know how to organize and provide presentation, information, guiding, transportation, meeting-congress organization and other services served in travel agency managements. PO-5 Know at least one foreign language at level A2 Europe Language Portfolio. PO-7 Know how to operate computer automation systems used in travel agency managements and use these systems efficiently. PO-8 Use the knowledge of the foreign language in the sector, which they have learnt at school and internship practices. PO-9 With the theoretical and practical experience obtained, they are able to analyze and provide solutions to the problems encountered of the sector. PO-17 Assist colleagues contribute to junior’s developments through continued education. PO-18 Respect seniors and complete the assigned tasks fully; create their personal solutions in case of crisis. PO-19 Prepare reports regarding their task and present them to their seniors. PO-20 Assist colleagues by doing the tasks apart from their own in extraordinary situations. PO-21 Band to national and ethical values and care for these values at work they attend. PO-22 Follow vocational innovations and improve themselves constantly on a continued basis. |
Examination |
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
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| Course Contents | ||
| Business will gain the ability to respect ethics and ethics | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | To examine the concepts of ethics and morality | Lecture, Sampling, Discussion |
| 2 | To examine the concepts of ethics and morality | Lecture, Sampling, Discussion |
| 3 | To examine ethical systems | Lecture, Sampling, Discussion |
| 4 | Examining the ethical systems Examining the factors that play a role in the formation of morality | Lecture, Sampling, Discussion |
| 5 | To examine the factors that play a role in the formation of morality | Lecture, Sampling, Discussion |
| 6 | To examine the ethics of profession | Lecture, Sampling, Discussion |
| 7 | To examine the ethics of profession | Lecture, Sampling, Discussion |
| 8 | mid-term exam | |
| 9 | To examine the ethics of profession | Lecture, Sampling, Discussion |
| 10 | To examine the ethics of profession | Lecture, Sampling, Discussion |
| 11 | To examine the consequences of professional corruption and unethical behavior in the profession | Lecture, Sampling, Discussion |
| 12 | To examine the consequences of professional corruption and unethical behavior in the profession | Lecture, Sampling, Discussion |
| 13 | To examine the consequences of professional corruption and unethical behavior in the profession | Lecture, Sampling, Discussion |
| 14 | To examine the concept of social responsibility | Lecture, Sampling, Discussion |
| 15 | To examine the concept of social responsibility | Lecture, Sampling, Discussion |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | Başpınar-Öztürk, Nuran ve Çakıroğlu Demet (2012), Meslek Etiği | |
| Required Course instruments and materials | ||
| Course book, lecture notes and slide presentation | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 1 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 1 | 60 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 2 | 14 | 28 |
| Outside Class | |||
| a) Reading | 3 | 4 | 12 |
| b) Search in internet/Library | 3 | 4 | 12 |
| c) Performance Project | 3 | 4 | 12 |
| d) Prepare a workshop/Presentation/Report | 0 | ||
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 2 | 6 | 12 |
| mid-term exam | 1 | 1 | 1 |
| Own study for final exam | 2 | 6 | 12 |
| final exam | 1 | 1 | 1 |
| 0 | |||
| 0 | |||
| Total work load; | 90 | ||