Information Of Programmes

GULSEHIR VOCATIONAL SCHOOL OF SOCIAL SCIENCES / GCM225 - ÇAĞRI MERKEZI HIZMETLERI

Code: GCM225

Course Title: EFFECTIVE COMMUNICATION AND PRESENTATION TECHNIQUES

Theoretical+Practice: 2+1

ECTS: 3

Year/Semester of Study

2 / Fall Semester

Level of Course

Short Cycle Degree Programme

Type of Course

Compulsory

Department

ÇAĞRI MERKEZI HIZMETLERI

Pre-requisities and Co-requisites

None

Mode of Delivery

Face to Face

Teaching Period

14 Weeks

Name of Lecturer

SİNAN GÜMÜŞ (sinangumus@nevsehir.edu.tr)

Name of Lecturer(s)

SİNAN GÜMÜŞ,

Language of Instruction

Turkish

Work Placement(s)

None

Objectives of the Course

The aim of this course is to enable students to express themselves effectively in different environments by improving their verbal and non-verbal communication skills, to prepare and present persuasive and engaging presentations, and to produce creative solutions to communication-oriented problems in their professional lives.

Learning Outcomes		PO	MME
The students who succeeded in this course:
LO-1	Can effectively plan the content, visual design and time management elements in the presentation preparation process.	PO-	Examination
LO-2	Can effectively plan the content, visual design and time management elements in the presentation preparation process.	PO-	Examination
LO-3	Can create an effective impact on the listener by using body language, tone of voice and verbal expression techniques.	PO-	Examination
LO-4	Can maintain communication with confidence by producing appropriate solutions to unexpected situations encountered during the presentation.	PO-	Examination
PO: Programme Outcomes MME:Method of measurement & Evaluation

Course Contents
This course aims to enable students to communicate effectively and make persuasive presentations in their personal and professional lives. The course covers verbal and non-verbal communication techniques, use of body language and voice, communication barriers and solutions, creating content suitable for the target audience, use of visual materials, time management and strategies for dealing with situations that may be encountered during the presentation. Students have the opportunity to improve themselves through practical work and transfer the skills they have acquired to real life scenarios.
Weekly Course Content
Week	Subject	Learning Activities and Teaching Methods
1	Effective Communication and Understanding, Pages 2-18	Face to Face Training, Presentation Practice
2	Effective Communication and Understanding, Pages 2-18	Face to Face Training, Presentation Practice
3	Effective Communication and Correct Expression, Pages: 20-36	Face to Face Training, Presentation Practice
4	Effective Communication and Correct Expression, Pages: 20-36	Face to Face Training, Presentation Practice
5	Virtual Communication, Pages: 38-59	Face to Face Training, Presentation Practice
6	Virtual Communication, Pages: 38-59	Face to Face Training, Presentation Practice
7	Effective Communication and Gender, Page: 60-81	Face to Face Training, Presentation Practice
8	mid-term exam
9	Quality in Communication, Pages: 82-105	Face to Face Training, Presentation Practice
10	Quality in Communication, Pages: 82-105	Face to Face Training, Presentation Practice
11	Speaking and Listening in Effective Communication, Pages: 106-143	Face to Face Training, Presentation Practice
12	Speaking and Listening in Effective Communication, Pages: 106-143	Face to Face Training, Presentation Practice
13	Influence, Effective Communication and Persuasive Speaking, Pages: 144-177	Face to Face Training, Presentation Practice
14	Influence, Effective Communication and Persuasive Speaking, Pages: 144-177	Face to Face Training, Presentation Practice
15	Nonverbal Communication: The Basis of Effective Communication, Pages: 178-215	Face to Face Training, Presentation Practice
16	final exam
Recommend Course Book / Supplementary Book/Reading
1	Etkili İletişim ve Sunum Teknikleri https://sistem.nevsehir.edu.tr/bizdosyalar/879fbdc1d4605361a33b367293cc086a/Etkili İletişim Teknikleri.pdf
Required Course instruments and materials
Textbooks, Computer, Powerpoint, Artificial Intelligence Applications, Presentations

Assessment Methods
Type of Assessment	Week	Hours	Weight(%)
mid-term exam	1	1
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam	1	1

Student Work Load
Type of Work	Weekly Hours	Number of Weeks	Work Load
Weekly Course Hours (Theoretical+Practice)	14	3	42
Outside Class
a) Reading			0
b) Search in internet/Library			0
c) Performance Project			0
d) Prepare a workshop/Presentation/Report	14	3	42
e) Term paper/Project			0
Oral Examination			0
Quiz			0
Laboratory exam			0
Own study for mid-term exam			0
mid-term exam	1	1	1
Own study for final exam			0
final exam	1	1	1
			0
			0
Total work load;			86