Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

GULSEHIR VOCATIONAL SCHOOL OF SOCIAL SCIENCES / GDT 123 - FOREING TRADE

Code: GDT 123 Course Title: QUALITY MANAGEMENT SYSTEMS Theoretical+Practice: 2+0 ECTS: 3
Year/Semester of Study 1 / Fall Semester
Level of Course Short Cycle Degree Programme
Type of Course Optional
Department FOREING TRADE
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer EVREN ARI (evrenari@nevsehir.edu.tr)
Name of Lecturer(s) MERT ANIL ATAMER,
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
Quality management systems within organizations has provided the marginal utility of today's increasingly competitive environment, organizations must implement a management approach is now stating that provide information regarding what should be done about it.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 can make an assessment of the provision of quality PO-7 Appraise the basics of law, foreign trade, public relations, total quality management, entrepreneurship and respect social and corporate ethical values.
 		Examination
LO-2 Learning the methods and skills necessary to create that quality assessment can gain respect. PO-7 Appraise the basics of law, foreign trade, public relations, total quality management, entrepreneurship and respect social and corporate ethical values.
 		Examination
LO-3 Can answer questions about the historical development of quality. PO-7 Appraise the basics of law, foreign trade, public relations, total quality management, entrepreneurship and respect social and corporate ethical values.
PO-10 Transmit acquired knowledge and skills related to the foreign trade department both in written and orally to the concerned.
 		Examination
LO-4 Can create quality circles. PO-2 Identify foreign trade-related problems, consider alternatives, and reach a conclusion based on logical analysis.
 		Examination
LO-5 Make an assessment of Total quality management. PO-2 Identify foreign trade-related problems, consider alternatives, and reach a conclusion based on logical analysis.
PO-7 Appraise the basics of law, foreign trade, public relations, total quality management, entrepreneurship and respect social and corporate ethical values.
 		Examination
LO-6 Can make the comparison about Rival companies. PO-10 Transmit acquired knowledge and skills related to the foreign trade department both in written and orally to the concerned.
 		Examination
LO-7 Can make the assestment about the scientists' ideas for Quality management . PO-7 Appraise the basics of law, foreign trade, public relations, total quality management, entrepreneurship and respect social and corporate ethical values.
 		Examination
LO-8 Make an assessment of the quality improvement tools. PO-2 Identify foreign trade-related problems, consider alternatives, and reach a conclusion based on logical analysis.
 		Examination
LO-9 Gains knowledge on how to increase quality by reducing costs. PO-2 Identify foreign trade-related problems, consider alternatives, and reach a conclusion based on logical analysis.
PO-7 Appraise the basics of law, foreign trade, public relations, total quality management, entrepreneurship and respect social and corporate ethical values.
 		Examination
LO-10 Make an assessment of quality systems. PO-7 Appraise the basics of law, foreign trade, public relations, total quality management, entrepreneurship and respect social and corporate ethical values.
 		Examination
LO-11 Can answer questions about the Kaizen approach. PO-7 Appraise the basics of law, foreign trade, public relations, total quality management, entrepreneurship and respect social and corporate ethical values.
 		Examination
LO-12 Be able to evaluate quality management systems. PO-7 Appraise the basics of law, foreign trade, public relations, total quality management, entrepreneurship and respect social and corporate ethical values.
 		Examination
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
The manifestation of Quality management systems by emphasizing its functions in organizations.
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 Fundamentals of Quality, Concept of Quality and Dimensions of Quality Lecturing,questions-answers
2 Historical Development of Quality Lecturing,questions-answers
3 Objectives of Quality, The Meaning and Importance of Quality for Businesses Lecturing,questions-answers
4 Key Factors Affecting Quality Lecturing,questions-answers
5 Total Quality Management Lecturing,questions-answers
6 Objectives and Characteristics of TQM Lecturing,questions-answers
7 Principles of TQM Lecturing,questions-answers
8 mid-term exam
9 Benefits of TQM and Factors Inhibiting TQM Lecturing,questions-answers
10 Definition and Operation of Quality Circles Lecturing,questions-answers
11 Standard And Standardization, Standard Types Lecturing,questions-answers
12 Duties and Activities of the Turkish Standards Institution Lecturing,questions-answers
13 Quality Management Systems Lecturing,questions-answers
14 Documents Used in the Quality Management System Lecturing,questions-answers
15 General evaluation Lecturing,questions-answers
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Doç.Dr. TUNA mUHARREM, GÜLER İlkay(2012) Kalite Yönetim Sistemleri, Detay Yayıncılık ,Ankara
Required Course instruments and materials

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 2 14 28
Outside Class
       a) Reading 7 2 14
       b) Search in internet/Library 6 5 30
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 0
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 4 2 8
mid-term exam 1 1 1
Own study for final exam 4 2 8
final exam 1 1 1
0
0
Total work load; 90