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Year/Semester of Study | 3 / Fall Semester | ||||
Level of Course | 1st Cycle Degree Programme | ||||
Type of Course | Optional | ||||
Department | TOURISM GUIDING | ||||
Pre-requisities and Co-requisites | None | ||||
Mode of Delivery | Face to Face | ||||
Teaching Period | 14 Weeks | ||||
Name of Lecturer | NEŞE YILMAZ (neseyilmaz@nevsehir.edu.tr) | ||||
Name of Lecturer(s) | ZEYNEP ÇOKAL, | ||||
Language of Instruction | Turkish | ||||
Work Placement(s) | None | ||||
Objectives of the Course | |||||
The aim of the course is to develop the skills of the students about travel management and related issues, to provide information about functions of travel businesses and current management approaches. |
Learning Outcomes | PO | MME | |
The students who succeeded in this course: | |||
LO-1 | Students who have successfully completed this course:Can define basic concept related to travel management |
PO-8 Have an understanding of the basic concepts, theories, principles and facts within the context of management, economics, and social psychology. PO-9 Understand service delivery processes related to tourist guiding profession, and use them in a way to ensure visitor satisfaction. PO-10 Understand and apply management theories and practices in order to effectively run a travel business. PO-16 Describe, synthesize, analyze, interpret and evaluate data and information professionally. |
Examination |
LO-2 | Can explain business and management functions. |
PO-1 At the end of the programme the students should be able to: Have an understanding of the structure of the tourism industry, how it functions, and its significance for the development of the country.
PO-8 Have an understanding of the basic concepts, theories, principles and facts within the context of management, economics, and social psychology. PO-9 Understand service delivery processes related to tourist guiding profession, and use them in a way to ensure visitor satisfaction. |
Examination |
LO-3 | can explain contemporary management approaches |
PO-1 At the end of the programme the students should be able to: Have an understanding of the structure of the tourism industry, how it functions, and its significance for the development of the country.
PO-10 Understand and apply management theories and practices in order to effectively run a travel business. PO-15 Understand and apply national and international law, regulations and professional standards related to tourist guiding. |
Examination |
LO-4 | Can analyse functions of travel businesses |
PO-1 At the end of the programme the students should be able to: Have an understanding of the structure of the tourism industry, how it functions, and its significance for the development of the country.
PO-10 Understand and apply management theories and practices in order to effectively run a travel business. PO-16 Describe, synthesize, analyze, interpret and evaluate data and information professionally. |
Examination |
PO: Programme Outcomes MME:Method of measurement & Evaluation |
Course Contents | ||
Basic Concepts, Business and Management Functions in the Travel Businesses, Contemporaray Management Aproaches | ||
Weekly Course Content | ||
Week | Subject | Learning Activities and Teaching Methods |
1 | Travel Concept, Causes and History of Travels, | Method of telling |
2 | Transportation and Lodging Dimensions of Travels | Method of telling |
3 | Classification of travel business | Method of telling |
4 | Travel service complements | Method of telling |
5 | Specific Tasks of Travel Businesses | Method of telling |
6 | Travel Operations | Method of telling |
7 | Travel Operations | Method of telling |
8 | mid-term exam | |
9 | Current Management Techniques at Travel Businesses | Method of telling |
10 | Strategy and Business Plan at Travel Businesses | Method of telling |
11 | Human Resources Management at Travel Businesses | Method of telling |
12 | Marketing at Travel Businesses | Method of telling |
13 | Travel Businesses and Logistics | Method of telling |
14 | Information technologies at Travel Businesses | Method of telling |
15 | Information technologies at Travel Businesses | Method of telling |
16 | final exam | |
Recommend Course Book / Supplementary Book/Reading | ||
1 | Powers, T, and Barrows, C. (2008), Introduction to Management in The Hospitality Industry,9thEd., John Wiley & Sons Inc, Canada | |
2 | Uluslararası Seyahat İşletmeciliği (2017), B. Zengin, M. Sarıışık ve C. Avcıkurt | |
Required Course instruments and materials | ||
Koçel, T. (2007), Business Management, Istanbul: Beta Publishing. B. Zengin, M. Sar????k ve C. Avc?kurt, (2017), Uluslararas? Seyahat ??letmecili?i, Ankara: Detay Publishing |
Assessment Methods | |||
Type of Assessment | Week | Hours | Weight(%) |
mid-term exam | 8 | 1 | 40 |
Other assessment methods | |||
1.Oral Examination | |||
2.Quiz | |||
3.Laboratory exam | |||
4.Presentation | |||
5.Report | |||
6.Workshop | |||
7.Performance Project | |||
8.Term Paper | |||
9.Project | |||
final exam | 16 | 1 | 60 |
Student Work Load | |||
Type of Work | Weekly Hours | Number of Weeks | Work Load |
Weekly Course Hours (Theoretical+Practice) | 2 | 14 | 28 |
Outside Class | |||
a) Reading | 2 | 6 | 12 |
b) Search in internet/Library | 0 | ||
c) Performance Project | 0 | ||
d) Prepare a workshop/Presentation/Report | 2 | 7 | 14 |
e) Term paper/Project | 0 | ||
Oral Examination | 0 | ||
Quiz | 0 | ||
Laboratory exam | 0 | ||
Own study for mid-term exam | 2 | 1 | 2 |
mid-term exam | 1 | 1 | 1 |
Own study for final exam | 2 | 1 | 2 |
final exam | 1 | 1 | 1 |
0 | |||
0 | |||
Total work load; | 60 |