Nevşehir Hacı Bektaş Veli University Course Catalogue
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| Year/Semester of Study | 4 / Fall Semester | ||||
| Level of Course | 1st Cycle Degree Programme | ||||
| Type of Course | Optional | ||||
| Department | TOURISM GUIDING | ||||
| Pre-requisities and Co-requisites | None | ||||
| Mode of Delivery | Face to Face | ||||
| Teaching Period | 14 Weeks | ||||
| Name of Lecturer | BURCU GÜLSEVİL BELBER (bbelber@nevsehir.edu.tr) | ||||
| Name of Lecturer(s) | |||||
| Language of Instruction | Turkish | ||||
| Work Placement(s) | None | ||||
| Objectives of the Course | |||||
| To inform students about interpersonal communication subjects such as listening, speaking, non-verbal communication, and help them improve their interpersonal communication skills. | |||||
| Learning Outcomes | PO | MME | |
| The students who succeeded in this course: | |||
| LO-1 | can define the basic concepts about interpersonal communication. |
PO-4 Communicate verbally, non-verbally and in writing effectively and demonstrate effective presentation skills. PO-16 Describe, synthesize, analyze, interpret and evaluate data and information professionally. PO-17 Work effectively both independently and with others. |
Examination |
| LO-2 | can explain the interpersonal communication tools. |
PO-4 Communicate verbally, non-verbally and in writing effectively and demonstrate effective presentation skills. PO-17 Work effectively both independently and with others. PO-18 Improve themselves gradually both professionally and personally, take responsibility for independent learning and demonstrate it. PO-19 Recognize, understand, and communicate with different cultures. |
Examination |
| LO-3 | can explain how to build a more effective interpersonal communication. |
PO-4 Communicate verbally, non-verbally and in writing effectively and demonstrate effective presentation skills. PO-16 Describe, synthesize, analyze, interpret and evaluate data and information professionally. PO-17 Work effectively both independently and with others. PO-18 Improve themselves gradually both professionally and personally, take responsibility for independent learning and demonstrate it. |
Examination |
| LO-4 | can explain communication process. |
PO-4 Communicate verbally, non-verbally and in writing effectively and demonstrate effective presentation skills. PO-17 Work effectively both independently and with others. PO-18 Improve themselves gradually both professionally and personally, take responsibility for independent learning and demonstrate it. |
Examination |
| PO: Programme Outcomes MME:Method of measurement & Evaluation |
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| Course Contents | ||
| Definition and importance of communication, The process of communication, Communication types, Verbal Communication, Non-verbal communication and body language, Written communication, Communication failures, Effective Speaking, Effective Listening, Issues to be considered for a successful communication, Benefits of a successful communication, Empathy. | ||
| Weekly Course Content | ||
| Week | Subject | Learning Activities and Teaching Methods |
| 1 | Definition and importance of communication | Lecture Method, Ouestion- Answer |
| 2 | The process of communication | Lecture Method, Ouestion- Answer |
| 3 | Communication types | Lecture Method, Ouestion- Answer |
| 4 | Verbal Communication | Lecture Method, Ouestion- Answer |
| 5 | Non-verbal communication and body language | Lecture Method, Ouestion- Answer |
| 6 | Written communication | Narrative Method |
| 7 | Communication failures | Lecture Method, Ouestion- Answer |
| 8 | mid-term exam | |
| 9 | Effective Speaking | Lecture Method, Ouestion- Answer |
| 10 | Effective Speaking | Lecture Method, Ouestion- Answer |
| 11 | Effective Listening | Lecture Method, Ouestion- Answer |
| 12 | Effective Listening | Narrative Method |
| 13 | Issues to be considered for a successful communication | Lecture Method, Ouestion- Answer |
| 14 | Benefits of a successful communication | Lecture Method, Ouestion- Answer |
| 15 | Empathy | Lecture Method, Ouestion- Answer |
| 16 | final exam | |
| Recommend Course Book / Supplementary Book/Reading | ||
| 1 | Gürüz, D. 2008 Eğinli, A.T., İletişim Becerileri. Nobel Yayın Dağıtım: İzmir | |
| 2 | Mısırlı, İ. 2003. Genel İletişim. Detay Yayıncılık: Ankara | |
| 3 | Baltaş, Z., Baltaş, A. 2009. Bedenin Dili. Remzi Kitabevi: İstanbul | |
| 4 | Aslan, Z. (2012). Yöneticiler İçin İletişim Becerileri, (Ders Notu), Nevşehir Üniversitesi Turizm Fakültesi, Nevşehir. | |
| Required Course instruments and materials | ||
| Publications, projection, computer. | ||
| Assessment Methods | |||
| Type of Assessment | Week | Hours | Weight(%) |
| mid-term exam | 8 | 1 | 40 |
| Other assessment methods | |||
| 1.Oral Examination | |||
| 2.Quiz | |||
| 3.Laboratory exam | |||
| 4.Presentation | |||
| 5.Report | |||
| 6.Workshop | |||
| 7.Performance Project | |||
| 8.Term Paper | |||
| 9.Project | |||
| final exam | 16 | 1 | 60 |
| Student Work Load | |||
| Type of Work | Weekly Hours | Number of Weeks | Work Load |
| Weekly Course Hours (Theoretical+Practice) | 2 | 14 | 28 |
| Outside Class | |||
| a) Reading | 3 | 9 | 27 |
| b) Search in internet/Library | 3 | 14 | 42 |
| c) Performance Project | 0 | ||
| d) Prepare a workshop/Presentation/Report | 0 | ||
| e) Term paper/Project | 0 | ||
| Oral Examination | 0 | ||
| Quiz | 0 | ||
| Laboratory exam | 0 | ||
| Own study for mid-term exam | 3 | 3 | 9 |
| mid-term exam | 1 | 1 | 1 |
| Own study for final exam | 4 | 3 | 12 |
| final exam | 1 | 1 | 1 |
| 0 | |||
| 0 | |||
| Total work load; | 120 | ||