| Code: TS204 |
Course Title: TOUR OPERATION AND TRAVEL AGENCY |
Theoretical+Practice: 2+0 |
ECTS: 3 |
|
| Year/Semester of Study |
2 / Spring Semester |
| Level of Course |
Short Cycle Degree Programme |
| Type of Course |
Compulsory |
| Department |
TOURISM AND TRAVEL SERVICES |
| Pre-requisities and Co-requisites |
None |
| Mode of Delivery |
Face to Face |
| Teaching Period |
14 Weeks |
| Name of Lecturer |
AKİF ALAŞHAN (akifalashan@nevsehir.edu.tr) |
| Name of Lecturer(s) |
GÜNAY EROL, KAYHAN KARAKAYA, |
| Language of Instruction |
Turkish |
| Work Placement(s) |
None |
| Objectives of the Course |
| This course is to inform the students about the location, scope, function and duties of the travel agencies, especially by teaching the basic structural differences of the intended travel industry. In addition, it is to train professional staff with travel management knowledge and skills. |
| Learning Outcomes |
PO |
MME |
| The students who succeeded in this course: |
|
|
| LO-1 |
The students understand the importance of the travel agencies in tourism sector |
PO-4 Know how to organize and provide presentation, information, guiding, transportation, meeting-congress organization and other services served in travel agency managements.
|
Examination
|
| LO-2 |
The students learn the abilities of travel agencies |
PO-13 Know and take active charge in applications as to agency operations, tour planning, tour operator and operations management made in travel agency managements.
|
Examination
|
| LO-3 |
learn the organizations related with tourism and travel agencies. |
PO-3 Know the internal and external environmental factors which have an effect on tourism and travel services administration.
|
Examination
|
PO: Programme Outcomes
MME:Method of measurement & Evaluation |
| Course Contents |
| Reservations for transport companies (BSP) (air, rail, sea, road) and travel agency bookings International and domestic accommodation and package tour bookings by travel agencies Central Reservation Systems (CRS) and its applications |
| Weekly Course Content |
| Week |
Subject |
Learning Activities and Teaching Methods |
| 1 |
The history of travelling and the travel agencies. |
Lecturing |
| 2 |
Services provided by travel agencies. Reasons that lead people to travel agencies. |
Lecturing |
| 3 |
Functions of travel agencies. Classification of travel agencies in the world. |
Lecturing |
| 4 |
Concepts related to travel agencies. |
Lecturing |
| 5 |
Factors affecting the activities of travel agencies. |
Lecturing |
| 6 |
Problems faced by travel agencies. |
Lecturing |
| 7 |
An overview |
Lecturing |
| 8 |
mid-term exam |
|
| 9 |
History of travel and travel agencies in Turkey. |
Lecturing |
| 10 |
Classification and establishment procedures of travel agencies in Turkey. Legal qualifications that the travel agency and business owner should have. |
Lecturing |
| 11 |
Exclusive activities and obligations to travel agencies in Turkey. |
Lecturing |
| 12 |
Qualifications of travel agency personnel in Turkey. Documents to be kept on tours and transfers. |
Lecturing |
| 13 |
General information about the Association of Turkish Travel Agencies (TÜRSAB). |
Lecturing |
| 14 |
General information about Tour Operator. Differences between tour operators and travel agencies. |
Lecturing |
| 15 |
Tour concept and its components. |
Lecturing |
| 16 |
final exam |
|
| Recommend Course Book / Supplementary Book/Reading |
| 1 |
Seyahat Acentacılığı ve Tur Operatörlüğü,İrfan Mısırlı, Detay Yayıncılık |
| 2 |
Seyahat Acentacılığı ve Tur Operatörlüğü (Prof. Dr. Necdet Hacıoğlu) |
| 3 |
Ahipaşoğlu, S., Arıkan, İ. Seyahat İşletmeleri Yönetimi ve Ulaştırma Sistemleri, Detay Yay., 2003, Ankara |
| Required Course instruments and materials |
| Books |
