Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

INSTITUTE OF SOCIAL SCIENCES / İŞLD636 - BUSINESS MANAGEMENT (PHD)

Code: İŞLD636 Course Title: THEORIES OF CONSUMER BEHAVIOR Theoretical+Practice: 3+0 ECTS: 6
Year/Semester of Study 1 / Spring Semester
Level of Course 3rd Cycle Degree Programme
Type of Course Optional
Department BUSINESS MANAGEMENT (PHD)
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer NEŞE ACAR (neseacar@nevsehir.edu.tr)
Name of Lecturer(s)
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
To gain knowledge on issues related to consumer behaviors, to explain how consumers behave in different environments and how consumers show their purchase decision, and to comprehend rich strategies businesses can use in terms of different consumer types.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Can explain the concept of consumer behavior. PO-1 The candidate can understand, analyze and interpret the basic concepts and functions of Business Science in expertise level, and can apply this ability in one or more fields such as Management and Organization, Marketing, Production Management, Quantitative Methods, Accounting and Finance in expertise level.
PO-2 The candidate will learn the different perspectives about numerous theories, models and paradigms that have developed in business fields such as management and organization, organizational behavior, marketing, finance, accounting, human resources, production management, quantitative methods, and the candidate can gain knowledge and skills to evaluate, interpret and criticize scientific studies and researches,which are presented in various scientific meetings, in these fields.
Examination
LO-2 Can explain the factors affecting consumer behavior. PO-1 The candidate can understand, analyze and interpret the basic concepts and functions of Business Science in expertise level, and can apply this ability in one or more fields such as Management and Organization, Marketing, Production Management, Quantitative Methods, Accounting and Finance in expertise level.
PO-2 The candidate will learn the different perspectives about numerous theories, models and paradigms that have developed in business fields such as management and organization, organizational behavior, marketing, finance, accounting, human resources, production management, quantitative methods, and the candidate can gain knowledge and skills to evaluate, interpret and criticize scientific studies and researches,which are presented in various scientific meetings, in these fields.
PO-5 The candidate can understand the Department of Business Administration`s disciplines interaction with each other and the Department of Business Administration interaction with other departments. Also, the candidate can evaluate various topics with new perspectives and study interdisciplinary.
PO-7 The candidate can search theoretical and practical knowledge and skills which can gained in the field of Business Administration, can determine these knowledge and skills how it is used in practice and field analysis, can adapt and analyze these knowledge and skills, can make critical decisions, and can apply by reaching synthesis.
Examination
Presentation
LO-3 Can explain the buying decision process of consumers. PO-1 The candidate can understand, analyze and interpret the basic concepts and functions of Business Science in expertise level, and can apply this ability in one or more fields such as Management and Organization, Marketing, Production Management, Quantitative Methods, Accounting and Finance in expertise level.
PO-2 The candidate will learn the different perspectives about numerous theories, models and paradigms that have developed in business fields such as management and organization, organizational behavior, marketing, finance, accounting, human resources, production management, quantitative methods, and the candidate can gain knowledge and skills to evaluate, interpret and criticize scientific studies and researches,which are presented in various scientific meetings, in these fields.
PO-7 The candidate can search theoretical and practical knowledge and skills which can gained in the field of Business Administration, can determine these knowledge and skills how it is used in practice and field analysis, can adapt and analyze these knowledge and skills, can make critical decisions, and can apply by reaching synthesis.
Examination
Presentation
LO-4 Can say properties of consumer behavior. PO-1 The candidate can understand, analyze and interpret the basic concepts and functions of Business Science in expertise level, and can apply this ability in one or more fields such as Management and Organization, Marketing, Production Management, Quantitative Methods, Accounting and Finance in expertise level.
PO-5 The candidate can understand the Department of Business Administration`s disciplines interaction with each other and the Department of Business Administration interaction with other departments. Also, the candidate can evaluate various topics with new perspectives and study interdisciplinary.
PO-8 The candidate keeps up to date his/her knowledge, follow closely national and international literature in the field of Business Administration, and can improve himself/herself not only in Business Administration, but also in other social issues.
PO-9 As a good academician and researcher, the candidate can learn to look critically to new subjects, to new developments in the field of Business Administration, to related other topics. Also, he/she can improve his/her questioning and exploratory aspects.
Examination
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
This course involves, the concept of consumer behavior and properties, the importance of consumer behavior in marketing, general model of consumer behavior, factors affecting consumer behavior and buying decision process of consumers.
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 The concept of consumer behavior and properties. Lecturing,question-answer.
2 The importance of consumer behavior in marketing. Lecturing,discussion.
3 General model of consumer behavior. Lecturing,question-answer.
4 Psychological factors affecting consumer behavior. Lecturing,discussion.
5 Psychological factors affecting consumer behavior. Lecturing,discussion.
6 Psychological factors affecting consumer behavior. Lecturing,discussion.
7 Demographic factors affecting consumer behavior. Lecturing,discussion.
8 mid-term exam
9 Socio-cultural factors affecting consumer behavior. Lecturing,discussion.
10 Socio-cultural factors affecting consumer behavior. Lecturing,discussion.
11 Buying decision process of consumers. Lecturing,question-answer.
12 Buying decision process of consumers. Lecturing,question-answer.
13 Student presentations. Presentation.
14 Student presentations. Presentation.
15 Student presentations. Presentation.
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 ODABAŞI, Yavuz ve Gülfidan Barış, (2003), Tüketici Davranışı, İstanbul: MediaCat Yayınları, İkinci Basım.
2 DURMAZ, Yakup, (2008), Tüketici Davranışı, Ankara: Detay Yayıncılık.
3 Odabaşı, Yavuz, (2001), Tüketim Kültürü İstanbul: Sistem Yayıncılık.
Required Course instruments and materials
Lecture notes and projection machine.

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation 13,14,15 1 30
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 1 30

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 3 14 42
Outside Class
       a) Reading 4 10 40
       b) Search in internet/Library 4 8 32
       c) Performance Project 0
       d) Prepare a workshop/Presentation/Report 4 4 16
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 4 5 20
mid-term exam 1 1 1
Own study for final exam 4 5 20
final exam 1 1 1
0
0
Total work load; 172