Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

TOURISM RESEARCH INSTITUTE / TR512 - TOURISM GUIDING (MASTER)

Code: TR512 Course Title: HUMAN RESOURCES MANAGEMENT IN TRAVEL BUSINESS Theoretical+Practice: 3+0 ECTS: 6
Year/Semester of Study 1 / Spring Semester
Level of Course 2nd Cycle Degree Programme
Type of Course Optional
Department TOURISM GUIDING (MASTER)
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer EMİNE KALE (ekale@nevsehir.edu.tr)
Name of Lecturer(s)
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
Providing the necessary information about human resources management in the guidance of tourism and informing students about human resources management practices. It is also to help them gain the ability to work in this field.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Acquires skill to conduct a scientific research. PO-1 Have a deeper understanding of tourism and its related fields.
PO-7 Describe, synthesize, analyze, interpret and evaluate data and information professionally.
PO-8 Plan, conduct, evaluate and report a study using scientific research methods.
PO-9 Conduct a study on issues which necessitates expertise in the field of tourism both independently and with others.
PO-11 Analyze, critically interpret and evaluate the knowledge and skills they have gained.
Presentation
Term Paper
LO-2 Make basic definitions about Human Resources Management under the guidance of tourism. PO-1 Have a deeper understanding of tourism and its related fields.
PO-5 Understand and apply management theories and practices in order to effectively run a travel business.
PO-12 Understand and critically evaluate social and professional ethical values and behave accordingly.
Presentation
Term Paper
LO-3 Knows the functions of Human Resource Management PO-1 Have a deeper understanding of tourism and its related fields.
PO-2 Have an understanding of the structure of the tourism industry, how it functions, and its significance for the development of the country.
PO-5 Understand and apply management theories and practices in order to effectively run a travel business.
PO-7 Describe, synthesize, analyze, interpret and evaluate data and information professionally.
Presentation
Term Paper
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
Introduction to Contemporary Human Resources Management; Background of the HRM , HRM Practices, Multiculturalism in the Hospitality Workplace
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 Introduction to HRM and basic concepts Lecturing Method, Question-Answer, Discussion
2 Development of Human Resource Management Lecturing Method, Question-Answer, Discussion
3 Human Resource Planning Lecturing Method, Question-Answer, Discussion, Literature Review
4 Job analysis, Job description and Job specifications Lecturing Method, Question-Answer, Discussion, Literature Review
5 Job markets and employment Lecturing Method, Question-Answer, Discussion, Problem Solving
6 Selection and recruitment Lecturing Method, Question-Answer, Discussion, Problem Solving, Literature Review
7 Employee training Lecturing Method, Question-Answer, Discussion, Problem Solving, Literature Review
8 mid-term exam
9 Career management Lecturing Method, Question-Answer, Discussion, Problem Solving, Literature Review
10 Performance Appraisal Lecturing Method, Question-Answer, Discussion, Problem Solving, Literature Review
11 Job Appraisal Lecturing Method, Question-Answer, Discussion, Problem Solving, Literature Review
12 Wages Lecturing Method, Question-Answer, Discussion, Problem Solving, Literature Review
13 Discipline Lecturing Method, Question-Answer, Discussion, Problem Solving, Literature Review
14 Cultural Diversity in Tourism Lecturing Method, Question-Answer, Discussion, Problem Solving, Literature Review
15 Industrial Relations Lecturing Method, Question-Answer, Discussion, Problem Solving, Literature Review
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Bohlander, G.W. and. Snell, S.A (2009) Managing Human Resources , New Jersey, South-Western College Pub.
2 Özgen, H., Öztürk, A., & Yalçın, A. (2005) İnsan Kaynakları Yönetimi, Nobel, Ankara
Required Course instruments and materials
Computer, projection

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 2 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 16 2 60

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 3 14 42
Outside Class
       a) Reading 0
       b) Search in internet/Library 3 14 42
       c) Performance Project 3 14 42
       d) Prepare a workshop/Presentation/Report 0
       e) Term paper/Project 4 8 32
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 1 6 6
mid-term exam 1 1 1
Own study for final exam 1 6 6
final exam 2 1 2
0
0
Total work load; 173