Nevşehir Hacı Bektaş Veli University Course Catalogue

Information Of Programmes

TOURISM RESEARCH INSTITUTE / İT529 - RELIGIOUS TOURISM (MASTER)

Code: İT529 Course Title: LOCAL COMMUNITY AND VISITOR RELATIONS MANAGEMENT Theoretical+Practice: 3+0 ECTS: 6
Year/Semester of Study 1 / Fall Semester
Level of Course 2nd Cycle Degree Programme
Type of Course Optional
Department RELIGIOUS TOURISM (MASTER)
Pre-requisities and Co-requisites None
Mode of Delivery Face to Face
Teaching Period 14 Weeks
Name of Lecturer AYBÜKE ÖZSOY (aybuke.ozsoy@nevsehir.edu.tr)
Name of Lecturer(s)
Language of Instruction Turkish
Work Placement(s) None
Objectives of the Course
The objective of this course is to inform students about economic, physical, social and cultural effects of tourism on local people, intercultural communication and ethical rules in communication with visitors.

Learning Outcomes PO MME
The students who succeeded in this course:
LO-1 Figure out sociological and psychological dimensions of tourist-local people relations; to evaluate after effects of this interaction and offer solutions in case of conflict. PO-1 Understand, analyze and examine the contribution of tourism to peace and intercultural dialogue by taking the operational process of tourism industry and the roles of actors in the system into consideration; and generate solutions which can increase the contribution of tourism to reconciliation, sympathy and tolerance within societies.
PO-10 Evaluate issues related to the field with an interdisciplinary approach and a holistic view; through adopting ethical principles and also reflecting such principles to scientific attitudes and approaches with a respect to different beliefs.
PO-13 Understand and critically evaluate social and professional ethical values and behave accordingly.
Examination
Presentation
Performance Project
LO-2 Understand the concepts of intercultural communication, interaction and conflict; and to put rules of ethics and understanding practice while communicating with tourists. PO-1 Understand, analyze and examine the contribution of tourism to peace and intercultural dialogue by taking the operational process of tourism industry and the roles of actors in the system into consideration; and generate solutions which can increase the contribution of tourism to reconciliation, sympathy and tolerance within societies.
PO-2 Comprehend the role and importance of religious and faith-based tourism in the tourism sector; understand, analyze and question dynamics of this tourism type from micro and macro perspectives in holistic view; and make decisions for solutions related to problems encountered.
PO-3 Apprehend the belief systems, historical development and process of human actions based on faith and religion within a global scale; appraise, analyze, examine these issues and generate solutions to problems with an unbiased, objective, scientific and ethical comprehension.
Examination
Presentation
Performance Project
LO-3 Apprehend the problems those may occur during the interaction between local people and visitors; and to offer solutions to these problems. PO-10 Evaluate issues related to the field with an interdisciplinary approach and a holistic view; through adopting ethical principles and also reflecting such principles to scientific attitudes and approaches with a respect to different beliefs.
PO-11 Describe, synthesize, analyze, interpret and evaluate data and information professionally.
PO-13 Understand and critically evaluate social and professional ethical values and behave accordingly.
Examination
Presentation
Performance Project
PO: Programme Outcomes
MME:Method of measurement & Evaluation

Course Contents
All aspects of the social effects of tourism in a destination
Weekly Course Content
Week Subject Learning Activities and Teaching Methods
1 The Host-Guest Relationship - General Overview Presentation, article
2 Intercultural Communication Presentation, article
3 Social Impacts of Tourism Presentation, article
4 Tourism and Culture Presentation, article
5 The Host-Guest Relationship and Interaction (Conflicts, Problems) Presentation, article
6 Cultural Change, Social Problems, Cultural Degeneration as a Result of the Host-Guest Interaction Presentation, article
7 Probable Problems in Destinations (Crowdedness, Loss of Authenticity, Commercialization of Culture, Threat on Social and Cultural Resources) Presentation, article
8 mid-term exam
9 Analysis of the Host-Guest Confrontation by Psychological, Sociological and Anthropological Aspects Presentation, article
10 The Host-Guest Communication and Interaction in Religious Tourism Presentation, article
11 Mutual Respect, Cultural and Social Impacts, Responsible Tourism Presentation, article
12 Impacts of Social and Cultural Change (The Concepts of Prejudice, Hostility, Conflict, Alienation and Crime) Presentation, article
13 Conflict Solution (Sustainability, Understanding, Ethical Approach) Presentation, article
14 Management of Visitor Relations Presentation, article
15 Student and Discussions Presentation, article
16 final exam
Recommend Course Book / Supplementary Book/Reading
1 Yiorgos Apostolopoulos, Stella Leivadi & Andrew Yiannakis (1996). The Sociology of Tourism: Theoretical and Empirical Investigations. Routledge
Required Course instruments and materials
Lectures, In-class discussions, article reviews, case studies and assignments

Assessment Methods
Type of Assessment Week Hours Weight(%)
mid-term exam 8 1 40
Other assessment methods
1.Oral Examination
2.Quiz
3.Laboratory exam
4.Presentation 1 10
5.Report
6.Workshop
7.Performance Project
8.Term Paper
9.Project
final exam 3 50

Student Work Load
Type of Work Weekly Hours Number of Weeks Work Load
Weekly Course Hours (Theoretical+Practice) 3 16 48
Outside Class
       a) Reading 0
       b) Search in internet/Library 2 16 32
       c) Performance Project 2 16 32
       d) Prepare a workshop/Presentation/Report 2 16 32
       e) Term paper/Project 0
Oral Examination 0
Quiz 0
Laboratory exam 0
Own study for mid-term exam 2 16 32
mid-term exam 2 1 2
Own study for final exam 0
final exam 2 1 2
0
0
Total work load; 180